How does "Appointment Reminder" work?

Appointment Reminder is currently going through a revamp!

Appointment Reminders are a specific type of "Tasks & Asks" and are only available to users with a caregiver, organizer or care recipient role. They behave differently in the desktop web application and the native mobile applications. While the feature is going through a revamp, please download one of the native mobile applications (iOS or Android) for the best experience.

This article explains the main characteristics of the feature and highlights the differences between desktop and mobile applications during the revamp.

Feature Overview

You can set up as many appointment reminders as you like. 

• Add a brief description for your appointment
  • This determines how the appointment will show up on the calendar. E.g, Dental appointment for myself
• Add an appointment address
• Set the start and end dates and times
  • End date and time is optional. If nothing is set the appointment is only set up for the start date and time
• Decide whether the appointment is public or not
  • If set to public, the appointment will be visible to your entire team on the shared calendar
• Decide who else on the team should receive notifications about the appointment
  • By default, notifications are only sent to you
  • You can set it up so that specific people on the team or the whole team are also notified when the appointment is due by using the field "Send notification to:"
  • Once you save the reminder, the people in the notification list will see an alert (under "Alerts") 

Reminder notification on native mobile applications (iOS or Android):

You, & the team members you shared the appointment with, will receive a reminder notification through your iOS or Android device. 

You and your team members also have the option to add the reminders to your personal calendar.

• View the details of the appointment reminder and click on "Add To Personal Calendar"

Reminder notification on desktop browser-based web application:

Reminder notification on desktop is not available, either to you or your users, while we go through our revamp. Instead, please download one of the native mobile applications. The following abilities require you to use one of our mobile applications:

• Notifications about your appointment
• Ability to add to personal calendar

Download the mobile app

Open your smartphone's camera and scan the QR code below to access the app store to download the ianacare mobile app.