Activating a Caregiver Navigator requires participation from your employer.
ianacare has 2 interfaces for caregivers:
- A browser-based web application designed for your desktop
- iOS and android native applications designed for your mobile devices
The following table summarizes what features related to Caregiver Navigators are available in which interface
| Caregiver Navigator Feature | Desktop (browser) |
Mobile (native) |
| Chat with a Navigator | ✅ | ✅ |
| View documents shared by your Navigator | ✅ | Via mobile browser |
| View upcoming meetings with your Navigator | ✅ | Via mobile browser |
| Native notifications to chats with your Navigator | ✅ | Coming Soon! |
| Email notifications for chat messages awaiting your response | ✅ | ✅ |
| Email notifications for upcoming meetings with your Navigator | ✅ | ✅ |
| Email notifications with links to documents shared with you by your Navigator | ✅ | ✅ |
Please note that Email is not a HIPAA compliant method of communication, therefore, we're unable to share any specifics via email. All the emails will contain links to the appropriate place in the desktop or mobile interface.
Please contact us with any questions or concerns.
Unlock the Caregiver Navigator feature here: https://www.ianacare.org/open_navigator/
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